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Sellback Policy

Sellback Policy

  1. For sell-back purposes, we will accept gold items from both our Company and gold from other companies. The Company guarantees to buy back all of the Company’s items.

  2. The buy-back price for our Company’s items shall be based on the current rates stated on the Company's website at the time of the transaction. For gold items produced by other companies, the price shall be determined after an evaluation of the item’s condition and shall be provided through quotation upon request.

  3. Payments for accepted items shall be settled within 3 working days from the date of transaction approval.

  4. Customers are required to present valid identification and any other necessary documentation as requested by the Company to comply with legal requirements and to process the sell-back transaction. The Company shall have the absolute discretion to refuse buy-back if the Customer is not able to produce the necessary documentations required.